At Fiaz Leather, we are committed to delivering high-quality leather products safely and on time. Please review our shipping and delivery policy below.

Order Processing

• All orders are processed after payment confirmation.
• Processing time depends on the order quantity, product type, and customization requirements.
• Customized or bulk orders may require additional production time. Customers will be informed of the estimated production schedule before manufacturing begins.

Shipping

We ship our products from Sialkot, Punjab, Pakistan to customers worldwide through reliable international courier and freight services.

Shipping methods may include:

• DHL
• FedEx
• UPS
• TNT
• Air Freight
• Sea Freight (for large wholesale orders)

The shipping method is selected based on the destination, order size, and customer preference.

Delivery Time

Estimated delivery times may vary depending on the destination country, customs clearance, and shipping method.

Typical delivery estimates are:

• Express Courier: 3–7 business days
• Standard International Shipping: 7–15 business days
• Bulk or Freight Orders: Delivery time will be communicated before shipment.

Please note that these are estimated delivery times and may vary due to circumstances beyond our control.

Shipping Charges

Shipping costs are calculated based on:

• Order weight and dimensions
• Destination country
• Selected shipping method

The final shipping cost will be provided during the quotation or order confirmation process.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise agreed in writing.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email so you can monitor the progress of your shipment.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

• Customs inspections
• Public holidays
• Weather conditions
• Transportation disruptions
• Other unforeseen circumstances

Fiaz Leather is not responsible for delays caused by shipping carriers or customs authorities.

Damaged or Lost Shipments

If your shipment arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and provide an appropriate solution whenever possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Fiaz Leather
Sialkot, Punjab, Pakistan

Email: info@fiazleather.com